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Dimond Message Board


AC Transit line 53/53A
Line 53/53A map
David Raich
Steven Lavoie
Louise Nathe
David Raich
Ann Hutcheson-Wilcox
Ken Woolfe
MarySue Fisher
Tim Chapman
Louise Nathe
Joyce Roy: Candidate for AC Transit Board
David Raich
Niccolo De Luca: Assistant to Councilmember Spees
Gregory Shiffer: AC Transit
David Raich
Gregory Shiffer: AC Transit 10/21/00
David Raich 10/21/00
Leslie Ann Jones 10/16/00
Tim Chapman 10/21/00
David Raich 11/30/00
MarySue Fisher 12/3/00
Ann Hutcheson-Wilcox 6/19/01
Tim Chapman 6/19/01

David Raich
On August 27, AC Transit line 53 was rerouted to serve the new Chabot Planetarium. Two buses per hour now go from Fruitvale and MacArthur to Lincoln Avenue, running up Lincoln to Joaquin Miller, Skyline and the planetarium. (Two other buses per hour continue to follow the old route, now called line 53A, looping on Whittle, Tiffin, and Lyman back to Fruitvale.)

The new bus route passes through the neighborhoods on lower Lincoln but does not serve them -- there are no bus stops designated on Lincoln for a distance of about a mile from where the bus turns off Fruitvale at Wells Fargo Bank until it reaches Head Royce School. Bus service in this area is now far worse than it was before line 53 was changed, with only two available buses per hour on Whittle or else a long walk to MacArthur or Head Royce.

I believe new bus stops should be added on Lincoln at the stop signs at Hearst (in front of Sequoia School) and at Tiffin. Because buses already must stop at these intersections, allowing riders on and off there would generally not further impede traffic.

Designation of these bus stops would enhance public safety and the quality of life in the lower Lincoln neighborhoods by making public transit conveniently accessible to children, the elderly, commuters, and other residents who cannot drive or would prefer not to do so, especially those who cannot easily or safely walk to the current stops. Children at Sequoia would benefit particularly -- parents and older kids would have convenient and safe access right at the crosswalk in front of the school, which might also reduce some of the automobile congestion that currently occurs.

I am working with AC Transit, district Councilmember Dick Spees' office, and the city traffic engineer to add these stops. A petition I am circulating in the affected neighborhoods has received a hugely positive response. To read the petition click here.

Anyone who lives in the neighborhood and would be affected by this proposal is encouraged to contact me, (d.raich@att.net) whether you agree with it or feel otherwise. Of course, I am happy to receive support from residents who want to sign the petition or help circulate it. But if you disagree, I would like to better understand the issues you raise -- you might change my mind, and in any case, your concerns should be heard and addressed in whatever is the final resolution of this matter.

There is definitely some concern about how the bus line came to be routed on Lincoln and whether it belongs there. That is not the immediate issue, however. At the moment, the bus is there. While it is there, it should at the very least serve the neighborhood it passes through.

Although there were hearings on the new 53 bus route, very few neighborhood residents were aware of them. Even I, a regular commuter via public transit, was taken by surprise when the new route was announced. I understand that there will be meetings later this year to evaluate how the route is working, and I intend to help make sure those meetings are better publicized.

In the meantime, some thoughts about the new route and about public transit in general:

Public transit is generally considered to be a good thing, a necessity in fact, in an urban area. Sometimes, or for some residents, it may nonetheless create inconvenience -- even good things have their downside -- so there must be some consideration of both balance and the greater public good. Residents near a bus line benefit from the convenience of nearby transit, but some must endure a higher noise level when buses pass or the annoyance of having groups gather near their property waiting for a bus. (I am quite familiar with this kind of tradeoff. Living across the street from a public school as I do is also a distinctly mixed blessing.) In this case, residents of upper Dimond/Oakmore suffer from reduced service frequency but benefit by having more than half of the former bus runs taken off their streets. Meanwhile, residents along Lincoln now have the buses rumbling past their homes. On the other hand, Lincoln is an arterial thoroughfare in Oakland, one of very few that hitherto did not have a bus line. Given the number of trucks and other large vehicles that already travel along Lincoln, the addition of two buses per hour might not be a very large consideration. A possible benefit (in the eyes of many residents, though not necessarily of passers-by) is that bus drivers are fairly scrupulous about obeying speed limits, so the presence of buses would help a little bit to regulate the chronic speeding observed on that street.

Lincoln is a relatively narrow street. Below Carmel, buses can pull out of traffic only in the downhill direction, and only at the expense of some parking spaces. On the other hand, a bus stop is badly needed in the vicinity of Sequoia, and the stop sign at Hearst is the only place that makes much sense. Current usage patterns would predict only five or so riders total per run getting on or off at stops below Head Royce during commute hours, and this number would not seriously slow traffic at the stop signs even without the bus pulling out. On the other hand, the availability of the bus might attract more riders, and groups of children using the bus might cause longer delays a few times per day during the school year.  

Steven Lavoie
Because of these buses, congestion on Lincoln Avenue is now past critical mass. On garbage day, or street sweeping day, it is out of control...and the noise is constant and perpetual. How did this happen? Did AC Transit have hearings on this issue. Lincoln Avenue can simply not handle any additional load in the mornings and the evenings.

Trucks related to the construction of Chabot have killed our power, destroyed homes and even killed on Lincoln Avenue. What will make it any safer with these buses? AC could easily access Chabot from buses serving Skyline Blvd, with three-way BART hubs at Rockridge, Orinda and Coliseum stations.  

Louise Nathe
I'd like to go on record opposing the bus stop at Tiffin; I live on Lincoln, which has a tremendous amount of traffic already. Adding the noise and pollution of a bus is excessive. I often wonder what I've inhaled over the years in brake linings.  

David Raich
In speaking with residents on and near Lincoln, I have gained further insight on the scope of impact of the new 53 route. Although the street certainly could accommodate two additional vehicles up and down the hill each hour, that is not necessarily so for vehicles the size of the buses now in use on the hill stretch of line 53.

Full-sized buses really are too large for Lincoln Avenue. They do not compare with other large-vehicle traffic and are, in fact, significantly heavier than the weight limit for trucks on that street. As a result, each bus that passes by is far noisier and more disruptive to homes and classrooms near Lincoln than any other traffic (with the possible exception of once-weekly garbage trucks). The buses are legal, I'm told, only because law exempts them from the weight limit; but legal or not, overly large vehicles are an insult to the neighborhood. In addition, I have noticed that the buses have difficulty remaining in their lane and frequently drive on the double yellow center line.

So my speculation that, "Given the number of trucks and other large vehicles that already travel along Lincoln, the addition of two buses per hour might not be a very large consideration," was incorrect for the buses currently in use. AC Transit must be pressed to use their minibuses on the uphill part of line 53. This is not a new issue. To see an earlier discussion about the old route (now line 53A) click here. The problem then for AC Transit was that the 53A loop is traversed in only 6 minutes, and although it carries only a few passengers on that part of the route, a full-sized bus is required on Fruitvale where buses between MacArthur and BART frequently are filled past capacity during commute hours. But on the new route, the 53A loop plus the round trip between MacArthur and Chabot require about 45 minutes. Three or so minibuses could be dedicated to this part of the route, maintaining the current 15-minute service. They would have the right capacity for the ridership there, would better fit on both the residential streets and Lincoln Avenue, and could be scheduled to wait for and connect reliably with larger buses on Fruitvale for convenience and (night-time) safety of riders to and from BART.

An important point that has been made by various official sources is that the buses are not going away regardless of problems they might pose to some residents or the amount of other traffic on the streets. Public transit service is a necessity in our urban area and it is not proper for some who do not believe they need it to overlook the needs of their neighbors who do. Remember that those neighbors may well include your own children, elderly relatives, or even oneself at some future time. However,we do have opportunities to discuss how the service is provided. The next one (I have been assured by several sources) comes in December, when a neighborhood meeting will review how the new route 53 is working out. There was a previous hearing, but I and many other interested parties were not aware of it. We must make sure that does not happen in December. The above issues will most definitely be pressed at that time. There is no chance that any bus runs will be rerouted before then.

The request that started this discussion is, therefore, quite independent of the above considerations: Given that the bus is currently here on Lincoln Avenue, at least our neighborhood should be able to derive some benefit from it. Forcing it to pass through with no stops at all defeats the point of the bus and is terribly unfair to residents who must suffer its presence anyhow and have lost the previous service frequency. I have heard a worry that supporting a bus stop would somehow lend legitimacy to the overall route when the larger questions are considered later. This is not the case, which also will be made clear when the request for stops is presented to the agencies. Preventing buses from serving the neighborhood could be somewhat self-defeating -- it reduces the strength of some arguments that might be made about the route later.

Safety is also an issue with many sides. At a fundamental level, any vehicle on the streets represents a threat to the safety of those around it. But if the vehicle is a bus that is going to be there anyway, allowing it to let off passengers at a stop sign and crosswalk (with crossing guard) in front of a school probably improves safety on the balance, especially for the school children. Passengers on the bus represent that many fewer other vehicles on the road. And the children who alight at that corner spend less time walking elsewhere exposed to other dangers along the street and are less likely to cross the street at a dangerous place on their way.

Concerns expressed by Mr. Lavoie and Ms. Nathe about traffic congestion on Lincoln represent a very significant issue, and the matter should be addressed in its proper forum. The bus is also adversely affected by such congestion, falling behind schedule when it is delayed by a garbage truck or the like. My impression is that the street sweepers and other city maintenance workers do make an effort to stay off Lincoln during the most congested commute hours. It is less clear that the Waste Management company is equally careful, and the issue should be taken up with them.  

Ann Hutcheson-Wilcox
Hi David,
Thank you for doing this work on the bus line. Please feel free to bring your petition to our home alert meeting this Wednesday, Sep 20, 7 pm at Sequoia School library.

I never understood why they routed the 53 up Whittle (talk about a quiet, narrow street in a residential neighborhood!) It would be great to have stops on Lincoln. Some of us who live in the neighborhood do ride the bus to Fruitvale Bart and other locations. Plus, I think it would be great for school kids and families to be able to take the bus up the hill to Roberts and Redwood parks, as well as Chabot.

Don't people realize that public transit may be the best way to get people out of their cars and reduce traffic hazards and nuisances on Lincoln Avenue for all of us? Maybe some of those parents who drive their kids to school at Head Royce and Sequoia can teach their kids to take the bus (like I did growing up in Berkeley).

Thank you, and let me know how I can assist you in your efforts.  

Ken Woolfe
This is a well thought out argument, although 2 buses an hour (route 53A) in this neighborhood is not too bad given the ridership. How often does one need a bus that one can't schedule on the half-hour? The lack of bus stops along Lincoln is due to the one-lane width of the uphill, east-bound road. I think a bus stop at Hearst makes a lot of sense - a good mid-point between MacArthur and Head Royce.  

MarySue Fisher
I agree....as one who relies heavily on the 53 (now 53A) line, I was still open to the idea of "dividing" the route between service up Whittle and Lincoln as an alternative, and welcome the access to the new Space and Science Center. I have an idea part of the reason was complaints from Whittle residents who don't have to rely on the bus. However, I was very surprised myself to learn there were no stops before Head-Royce. I am lucky enough to live close to Lincoln and so could take advantage of a stop at Lincoln and Tiffin. It seems a waste to have the bus pass thru this area between MacArthur and Head-Royce with no stops.

Should we write to AC Transit, or is there a more effective way to lobby for this addition of stops?

MarySue Fisher, resident of Forest Hill at Tiffin.  

Tim Chapman
Since David has addressed his petition for the bus stops to the City, I am assuming the City has jurisdiction on the stops. I would guess that the change to minibuses would be an AC Transit decision.

Our neighborhood is in AC Transit Ward ll
Ward II
Portions of East and South Berkeley lying generally south of Channing, east of Shattuck, east of Adeline, east of Prospect, south of Bancroft, south of Canyon, east of College (including upper Claremont and Rockridge areas) as well as major portions of Oakland (including Hiller Highlands, Forest park, Claremont, Rockridge, Trestle Glen, the Fruitvale and Dimond Districts, downtown and West Oakland).

Clinton Killian, AC Transit Board Vice President, is our representative on the Board. Matt Williams, and H. E. Christian Peeples, President of the Board, are the two Directors at large.

On 9/19 I sent the following email to them:
"The Dimond neighborhood is having a discussion about AC Transit lines 53 and 53A. You can read our thoughts about the changes on these lines at http://www.dimondnews.org/raichbrd.html.

You can send your comments to the Dimond message board by sending an email to: messages@dimondnews.org."

The only information I have found about the candidates for Ward 2 is on SmartVoter.org click here  

Louise Nathe
Let me add to my opposition to large buses on Lincoln, with a stop at Tiffin. The last time I saw a written traffic study on Lincoln several years ago, some 10,000 vehicles / day used Lincoln. I shudder to think what it is now! With the volume of traffic (try pulling out of your driveway during commute hours these days), including large delivery trucks supplying markets like Woodminster and the two Safeways (Montclair and Redwood Road), I think we carry our share of the traffic load on Lincoln without adding full-size buses. FYI, I live with the bus noise on Whittle now, too. In a spirit of compromise, however, I could live with minibuses on Lincoln, but the full-size ones are too much.  

Joyce Roy: Candidate for AC Transit Board
I received a call from Tim Chapman and, indeed, I am the Joyce Roy running for the Ward II seat on the AC Transit Bd. You have a wonderful interactive web site and I have read all your messages about the 53 lines. I would like to come to a neighborhood meeting and explore this and other issues with you. I will be available to my constituents, and as you see, my # is even in the phone book.

I have a website: http://www.joyceroy.org/ click here

You can get more information about me from this site. There is also an invitation to a fund-raiser on Oct. 1st at which you can learn about an innovative bus system in Brazil and give your input into the vision thing.  

David Raich
Sorry not to have responded sooner -- I've been out of town.

To MarySue Fisher:
The petitions have been delivered to Councilmember Spees and AC Transit. I'm not sure what will happen next, but will post any further news -- especially when I learn details about the service review meeting in December.

If you did not have a chance to sign the petition, it probably still is worthwhile to let the officials know your opinion. I believe the most important contact is Dick Spees' office:

You could also call AC Transit at the customer service number given on schedules, or it might be more effective to go directly to Kathleen Kelly, AC Transit Deputy General Manager of Service Development, at 891-4716.

To Ken Woolfe:
I find two buses an hour to be too few because schedules of various routes seldom match up properly. With half-hour intervals, you can waste a huge amount of time making connections. There simply is not enough flexibility.

Before line 53 was changed, there were five buses an hour during commute periods, and it took me an hour to get to work starting with the bus that made the most reliable connections (this involves making two transfers -- bus to BART, then BART to bus). Driving to work in a car takes 20 minutes, but I'm willing to spend an hour on the commute by using the time to catch up on reading, which can't be done when driving.

There would now be four buses an hour if the Lincoln buses stopped below Head Royce, and I'd be able to get to work on almost the same schedule. As it happens, to get to work on time as before, I must catch the Lincoln bus -- and currently I must start my commute 10 minutes earlier in order to walk down to MacArthur to catch it. In order to use the half-hourly Whittle buses, which happen to be timed incorrectly and miss the connections I need to make, I'd need to start almost 30 minutes earlier -- increasing my commute from an hour to an hour-and-a-half, and that's just too long to be worthwhile. (They don't run exactly halfway between the Lincoln buses!)

If my only option were to use the current twice-hourly buses on Whittle, I simply would no longer use the bus at all.  

Niccolo De Luca: Assistant to Councilmember Spees
Our office has received the petition circulated by Mr. Raich that recommends adding bus stops on Lincoln Avenue for the many users of public transportation in the neighborhood. Councilmember Spees sent the petition to the Traffic Engineering Department of the Public Works Agency with a memo asking that the issue is investigated and for an update.

Adding bus stops is under the authority of AC Transit who works with the Traffic Engineering Department for the specific locations. When AC Transit alters or adds new bus routes they have a public hearing at their board of directors meetings every so often. Since there has been some concern about the 53 line and some possible alterations it will be discussed.

Unfortunately I do not have an exact date but am under the impression it will be in the winter. Our office has copies of some proposed changes for the routing of the line.

Gregory Shiffer: Associate Transportation Planner
At the request of Tim Chapman, I have read the posts on the Dimond website regarding the recent extension of Route 53, and would like to offer the following responses to some of the comments.

Use of a smaller vehicle on Lincoln Avenue
In our negotiations with the Chabot Space and Science Center and the granting agency that provided critical funding for this service, AC Transit agreed to provide a direct (no transfers) connection between the Space Center and the Fruitvale BART station. Therefore we cannot use a different type of vehicle for the upper section of the route as some people have suggested. And because the section of Route 53 on Fruitvale Avenue is one of the heaviest passenger volume cross-town routes in our system, it is not feasible to use a smaller vehicle on this segment.

Alternative routes
AC Transit and Chabot Space Center staff examined all of the possible routes to connect the Center to a BART station and to other major routes in the AC Transit system. Lincoln Avenue clearly emerged as the superior choice in almost all respects, including directness, connections with other routes, use of arterial streets, and ability to serve other community needs such as access to the many large institutions on the upper segment of Lincoln Avenue. The other routes that we studied include Coolidge Ave./Alida St., which is more residential, has existing service on Route 46, and would take longer; and 35th Ave./Hwy 13, which would bypass the institutions on the upper segment of Lincoln Ave. Dimond map

Congestion on Lincoln Avenue
One of AC Transit's primary objectives in introducing new bus service is to reduce traffic congestion by giving commuters alternatives to driving in private vehicles. By providing a direct connection between BART and the neighborhoods and institutions on and adjacent to Lincoln Avenue, we hope to reduce the number of private vehicles traveling this corridor during peak periods of congestion.

New stops on Lincoln Avenue
AC Transit staff supports the creation of new stops on the lower section of Lincoln Avenue if they are desired by the community and deemed safe by the Oakland Traffic Engineering Department. The petitions received by our office demonstrate that there is considerable community support for the addition of these stops, and we are awaiting a review by the Oakland Traffic Engineering Department.

Opportunities for future public input and service changes
We have agreed to revisit the new route 53 service in December, including a review of ridership and public comments. Three possible alternatives to the current routing and stop at Fruitvale Ave. and MacArthur Blvd. were discussed at a recent community meeting and will be discussed at a future AC Transit public hearing (most likely in December or January following the staff review of the service). We will work closely with Councilmember Spees' office to ensure that the community is informed of this meeting well in advance.

Please feel free to contact me directly if you have further comments or questions. However, please note that I will be out of the office from tomorrow (Wed) until Monday, October 9, so my response may be delayed.

Thank You,
Greg  

David Raich
I'd like to comment on and raise some further questions about issues mentioned in Mr. Shiffer's posting on the Dimond Neighborhood Message Board.

When the hearing about the new line-53 route is held in December or January, I understand the primary matters under consideration will be how well the new route is working out, particularly the section that runs up Lincoln to the Chabot Observatory, and whether any changes to the route should be considered.

I would like to point out, in light of our experience these last few months, that the specific issues needing consideration at that hearing are not the ones Mr. Shiffer mentioned.

The only changes Mr. Shiffer mentioned were three routing alternatives at the lower end of Lincoln that were originally considered when the new line-53 route was set up. I do not believe these alternatives will be of much interest at the next hearing because the problem they addressed has not materialized. They were intended to avoid having the 53 bus make a left turn from MacArthur onto Fruitvale because of concern that the turn would be difficult and would create traffic congestion and delays. In fact, this has not been a serious problem. In several weeks of watching the bus make that turn during commute hours, I can report (with some surprise) that the bus consistently negotiates the intersection without trouble. In fact, the main problem I have seen is in the opposite direction, when the bus makes a right turn onto MacArthur to go uphill: If a car is illegally parked in the red zone in front of the Wells Fargo ATMs, the bus may have trouble with the turn. This is not a bus problem -- it should be addressed through more aggressive enforcement by ticketing cars that stop there.

As for the three old alternatives:

  1. Damuth was never a reasonable route. The street is too narrow and steep and is expected to have speed bumps soon.
  2. Bypassing the corner by taking Dimond and Montana instead was never a very good idea either -- involving sharp turns and narrow streets less well suited to the traffic than Fruitvale, and still requiring a left turn across MacArthur traffic.
  3. Coloma might still be worth considering, but that is because it would better serve Safeway and the Library, not to avoid the turn at MacArthur and Fruitvale. However, routing the bus here would face stiff opposition from Coloma residents unless a smaller, quieter bus were used.

The main issues I currently see are:

  1. Poor ridership on the Lincoln route.
  2. Lack of bus stops on Lincoln.
  3. A perception that full-sized buses are too large and noisy for Lincoln.
  4. The bus is not routed in a way that can serve Sequoia School students very well.
  5. Poor on-time performance on the new 53A schedule.

Many of these issues are, of course, interlinked. In particular, poor ridership results from other routing and scheduling problems and is not necessarily a reason for abandoning a route altogether.

In fact, the Lincoln Avenue portion of route 53 suffers from extremely poor usage -- much lower ridership than the old 53 (now 53A) buses on Whittle. But the route has not been given a fair chance. Without bus stops on the lower part of Lincoln, former line-53 riders have much poorer service frequencies on Whittle and have been forced to the inconvenience either of starting their commutes earlier or of walking the extra distance down to MacArthur and Fruitvale to catch a bus, or they have abandoned AC Transit altogether. It appears that the institutions on upper Lincoln and the Chabot Observatory have not as yet made much of an effort to encourage bus usage. The buses pass Sequoia School but do not offer it any service, both because of the lack of a bus stop nearby and because the current route skirts the area from which the school draws students so almost no students or parents would be able to use it anyhow.

Poor service to the line 53 and 53A neighborhoods is exacerbated by the apparently inability of line 53A to run at its scheduled times during the morning commute. The two lines together are supposed to provide service with 15-minute headways, but it is not working that way which makes it far more difficult than before for commuters to reach their jobs on time. I have yet to see the 53A run less than 5 minutes late in the hours around 8 a.m., and most of the time I've seen it run with or after the 53 that supposedly follows it -- so the real service interval is actually closer to 30 minutes despite the four buses per hour. Fruitvale ridership and traffic are extremely heavy, and the buses usually arrive at BART even further behind schedule than they started at MacArthur. AC Transit must reexamine their newly designed line 53/53A/353/50 composite schedules and make them more realistic and reliable.

Perhaps the lack of bus stops on lower Lincoln will have been resolved before the hearing. The proposal has been hugely popular in the affected neighborhoods despite the misgivings many Lincoln residents (and Sequoia School teachers) have about the noise of the full-sized buses on Lincoln Avenue.

As noted already on the Message Board, the current buses are much noisier than other Lincoln Avenue traffic and seem to be too large for the rather narrow street. Most buses straddle the double-yellow center line if they see no oncoming traffic, which creates a safety problem when traffic appears (drivers themselves have admitted to me that they do this). The Lincoln Avenue routing would get much more support from Lincoln residents if smaller buses were used. And as also noted, a routing change that used small buses would satisfy a longstanding complaint of residents on the Whittle/Tiffin/Lyman loop.

I was disappointed to learn from Mr. Shiffer that there are political and contractual barriers to a schedule that would use small buses on the hill section of line 53 and full-sized buses between MacArthur and BART. I cannot believe that these barriers are absolute -- there must be a better solution that AC Transit and the neighborhood can discover. For example:

I realize that it is quite difficult to change any bus route because all the existing routes involve trade-offs and compromises, and a lot of effort has gone into developing the current solution. But the problems I mentioned above (with full-sized buses on Lincoln, with poor usage and poor service above MacArthur) need a better solution, so something should be changed. And a more comprehensive change might be easier to design than a small, incremental one -- something that would address the problems and needs of all the Dimond and Temple Hill neighborhoods. I should think it would be possible to design a new, better, minibus route through the areas above MacArthur/Fruitvale that replaced the current 53A, 53, and 46 lines in those areas in a way that could better serve the transit needs of both adult commuters and children in all the schools including Bret Harte, Sequoia, Head-Royce, and so forth.

I would very much like to discuss these issues in more detail with AC Transit planners beforehand in the hope of outlining possibilities and to develop some neighborhood consensus before the hearings.  

Gregory Shiffer: Associate Transportation Planner
Hi David,
Thank you for your well-written comments about Line 53 service. I would like to respond to some of your concerns. First of all, we are working with the City to get new stops on lower Lincoln Ave. approved as soon as possible. We are also working with the Observatory to promote the new service, so it is premature to make any determinations about ridership at this time. I have forwarded your comments about the cars parked in front of Wells Fargo to our Operations Department, and they will ask the Alameda County Sheriff to enforce the red zone. I have also asked our Operations Department to investigate the problems you observed with schedule adherence.

Regarding the three routing alternatives at the lower end of Lincoln, the primary issue is not the left turn from Macarthur onto Fruitvale itself, but the strong objection to the new stop after the left turn from the merchants adjacent to this location.

Finally, with regard to the use of smaller buses, we need to first see what the ridership on the new (upper) segment of the route will be once the service is fully promoted by the Observatory and the other institutions on Lincoln Ave. Our vans have a maximum capacity of 12 passengers, and cannot legally take standees. Also, breaking the route at Fruitvale and Macarthur would result in significant additional costs that we cannot afford at this time.

Once again, I appreciate your detailed suggestions and look forward to working with you and other members of the community as we evaluate this service over the next few months.  

David Raich
Indeed, Mr. Shiffer is correct that that major issue at the MacArthur/Fruitvale intersection seems to be complaints from the Dimond merchants. I had not realized how strongly they felt about this before a recent discussion with a contact there. It was a bit surprising, since I had thought only one merchant, the dry-cleaning establishment, would see much additional foot traffic on the sidewalk as a result of the moved bus stop on Fruitvale. I supposed the other two merchants, Cybelle's and Soon's Lounge, would have their major patronage at hours that do not overlap much with the commute hours of heavier bus usage; and Cybelle's has long had the bus stop on MacArthur.

The merchants' opinions might weigh strongly for removing the new bus stop at Cybelle's and moving it back to Bank of America on Fruitvale. To do this, one would need either to:

  1. Add a new bus stop on MacArthur near the post office for the downhill 53 bus. (This seems like a bad idea to me.)
  2. Reroute the downhill 53 bus to turn right from Lincoln onto Coloma. This would better serve Safeway and the Library. I think the uphill bus could stay on the current route -- MacArthur to Lincoln -- which might reduce noise for Coloma residents.
  3. One might also consider routing the downhill bus around the business district (back side of Longs) by having it stay on Lincoln to Champion, then Montana to Fruitvale. I'd rather see the level of service to the business district stay higher, though I grant that one block of Fruitvale can get pretty congested.

I'm still worried about the full-sized buses on Lincoln, although some residents seem to have become more accustomed to them or find there is not so much additional noise and disruption after all. Perhaps any change is at first threatening. I'll need to keep in touch with the neighborhood as far as this goes. And I'd like to stay in contact with AC Transit to continue to investigate possible improvements and possibilities for funding smaller buses, even if no major changes in the service or equipment are likely in the immediate future. It would be helpful in any case to have a plan for what changes might be pursued.  

Leslie Ann Jones
Mr. Schiffer,
I read your very complete response to the neighborhood's concerns about traffic on Lincoln, and the size of buses.

You stated smaller buses won't work along lower Fruitvale. That is true. But you can continue the use of standard buses along Fruitvale as usual, and have the smaller buses running as well.

An alternative would be to run standard buses along Fruitvale and have a transfer at MacArthur and Fruitvale to smaller buses that continue to Chabot. This would give the residents along upper Lincoln the service they need without the disruption of large busses, and comply with the necessary transit guideline to service Chabot. You could also add the requested stops so Lincoln passengers get the service they deserve.

You can also have 53A run smaller buses as well through my neighborhood on Whittle by providing a transfer on Fruitvale above MacArthur. That would eliminate standard buses running through a quiet neighborhood with only 5 passengers.

If all the buses were timed properly no one should have to wait for transfers, AND 53A could return to a regular schedule (more than twice an hour).

I hope you'll consider these suggestions. They give both neighborhoods increased service, and cut down on pollution and noise.  

Tim Chapman
David wrote: "I would very much like to discuss these issues in more detail with AC Transit planners beforehand in the hope of outlining possibilities and to develop some neighborhood consensus before the hearings."

We have a Dimond neighborhood organization (DIA) but much of our community life takes place at the block level. There are issues, such as a bus line, that involve more than one block and create a need for a neighborhood consensus; but, in order to reach a neighborhood consensus one must have a concept of a Dimond neighborhood community. If we don't frame this bus problem as the larger community's need for mass transit, we will only see it as a noisy bus traveling through our block, and we won't be prepared for the trade-offs that will be necessary. I think that rerouting the downhill 53 bus to turn right from Lincoln onto Coloma and moving the new bus stop at Cybelle's back to Bank of America on Fruitvale is the best choice, but we should discuss this with our Coloma neighbors before we make a change.

To facilitate development of the Dimond neighborhood community, I created a Dimond Project's page which requests that block-level projects be reported to the broader Dimond neighborhood community. I started the CORE Project and wrote:

" The Dimond Improvement Association will be displaying a neighborhood map in Dimond Library on which we will be coloring all the blocks in Dimond that have a trained CORE team. We hope to have a colorful and prepared neighborhood by the end of the year."
The map could be part of a "neighborhood corner" in Dimond Library where we could have information about the creative community work that is happening in all parts of the Dimond neighborhood. There could also be a "message box' where Dimond residents could comment on issues such as the Bus 53 change we are discussing on this message board.

The DIA now schedules monthly meetings that are poorly attended because most people, especially working parents, find it difficult to attend evening meetings. Many of these meetings don't even have an agenda. The DIA bylaws could be rewritten to schedule a yearly business meeting. Throughout the year we could nurture the Dimond neighborhood community and prepare for meetings, such as the one that will soon be held to review Bus line 53/53A, by using a "neighborhood corner" in Dimond Library, the MacArthur Metro, the DIA newsletter and dimondnews.org's message board to begin deliberation that will lead to consensus.

I want to thank AC Transit for participating in our neighborhood discussion. Their willingness to try new ways of communicating with citizens should be emulated by other government agencies.  

David Raich
The requested bus stops on Lincoln are now a reality. They were installed during the middle of this week (Wednesday, November 29, I believe). Many thanks to Dick Spees' office for helping to see this through. At the moment, I have no further information on the neigborhood meeting to review the overall new line 53 routing and scheduling. It was originally thought this meeting would occur during December, but I believe that has been delayed by at least a month -- perhaps in part to give potential riders from hill institutions and residents more time to learn about and take advantange of the new service.  

MarySue Fisher, resident at Forest Hill and Tiffin.
I had not taken time before now to read all the messages regarding the new bus routes...I was glad to see I am not alone in frustration with these bus lines. I ride the 53A and/or 53 every day I go to work, which is usually at least four days a week. I am legally blind, and thus do not have a drivers license, so public transportation is very important to me...in fact, its one of the reasons I moved to the Bay area. I also am a supporter of public transportation anyway, due to the environmental benefits. As a regular rider of the old 53 line, I was often frustrated by how often the buses were off-schedule. I do not blame the drivers for this....as others have mentioned, ridership on the portion below MacArthur is extremely heavy, especially during commute hours. Once a bus gets behind, it quickly compounds, as more people line up, taking longer to get on board. The new division of the route seems to have done little to solve this problem. Instead, it has given me fewer options, as someone else who uses the bus to commute also experienced. I have a VERY long, multiple transfer commute to work: bus to BART to ElCerito/bus to Vallejo/Shuttle to Mare Island. The only buses that seems to be reliable in the morning are the first ones, the first hour. The few times I have tried catching one around 6:30, the bus was so late I missed the BART connection I had hoped for. I even tried several times to walk down to MacArthur to take either one of the 53 buses or the 57 bus, with usual resolve never to try going to work later than 6AM...its just not worth it.

I think its great that stops are added to Lincoln below Head-Royce. But if the buses aren't able to keep on a schedule that makes "four buses an hour" mean something (in other words, not 3 buses in 15 minutes, then no buses for 45 minutes), then it won't help that much. I have long marveled at how much use the 53 line gets below MacArthur, and wondered why there just aren't a lot more buses running to handle the volume better. Of course, I assume the answer is "budget".

I would really like to be present if there is a meeting with AC Transit or even at a DIA meeting. I have not attended those meetings very often, partly because I spend so much time commuting, its hard to go out again. I did not know about the most recent route change until after the public meeting and after comments were due. Now that I know this message board is a good way to learn about the next meeting, I will check it regularly, but I also urge AC Transit to think of their visually impaired riders when publicizing route changes...I never "saw" anything about it. Some very large lettered signs on the bus would have been helpful.  

Ann Hutcheson-Wilcox
June 19, 2001

Dear Gregory Shiffer, AC Transit,

I would like to bring to your attention my difficult experience taking the 53 bus today.

I attempted to board the bus on Fruitvale Ave at School Street, going up the hill. I had my baby in a stroller. The driver (number 620) asked me if I was going to the Chabot Science Center. I said no, I needed to go to Lincoln and Hearst. He discouraged me from getting on the bus because he had a group of kids going to the Chabot Science Center. He wanted me to wait for the bus behind him. While we were discussing this, the bus behind him passed us up. I boarded the bus and he took off before I was able to secure the stroller and pay him. I struggled to secure the stroller out of the way of the other passengers. Once I had done that I told him I was afraid we would get to my stop before I could get my money out to pay him. He harangued me and told me he wouldn't stop because I hadn't paid the fare. He passed my stop as I was putting the money in the box. I rode with the kids to the Science Center and got off the bus on the way back down.

I am an enthusiastic supporter and member of the Chabot Science Center. I am one of the neighbors who fought to keep the 53 bus on Lincoln Ave in the face of community pressure to exclude public transit along this route.

When I exited the bus, I encouraged the driver to treat other neighbors with more respect than he had treated me.

How would this driver treat an elder with a cane, or a disabled person in a wheelchair?

Riding the bus isn't like it used to be.

Respectfully,
Ann Hutcheson-Wilcox
Hearst Ave  

Tim Chapman
By the way, what happened to the "opportunities to discuss how the service is provided?"  

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